RAC People

Mary A. Hartz is RAC's Statistical Advisor and Total Quality Management (TQM) leader. Her support to the RAC and to the IITRI Assurance Technology Center, RAC's operator, has included the development of statistical models for oil tank leakage as well as reliability analyses of various device and system data.

Mary has had major responsibility for the development of IITRI's TQM implementation model. IITRI is listed on the TQM Federal Supply Schedule to provide to federal agencies TQM implementation training and consulting services.

Since joining IITRI in 1984, Mary has taught over 60 short courses on TQM, Practical Statistics for Engineers, Statistical Process Control, Computer Utilization and Design of Experiments.

Mary has three years of experience as an Examiner for the New York State Excelsior Awards and is the trainer of Examiners as well as a Senior Examiner for the Mohawk Valley Quality Improvement Council (MVQIC) annual quality awards. She was a coordinator for the first annual TQM conference in France and delivered the keynote address to the first annual Quality Assurance Conference in Israel.

Prior to joining IITRI, Mary was a Senior Statistician for the BF Goodrich Research and Development Center, an Assistant Professor of Quantitative Psychology for the University of Pittsburgh, and a member of the faculty of Syracuse University.

Mary holds a dual Bachelor's degree in Mathematics and Mathematics Education, and an MA and PhD in Applied Statistics, all from Syracuse University. She is an American Society for Quality Control (ASQC) Certified Quality Engineer and has New York State Certification in Secondary Mathematics Education. She is a member of ASQC, the American Statistical Association (ASA), the Mohawk Valley Quality Improvement Council (MVQIC) and the American Education Research Association (AERA).

Mary spends her free time fishing with her husband. She also is involved in volunteer work for the Girl Scouts and her church.

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