PRISM Forum - Message Replies

Topic: PRISM Questions and Answers
Topic Posted by: SRC ( )
Organization: SRC
Date Posted: Wed Jan 12 8:33:33 US/Eastern 2000
Topic Description: Welcome to the PRISM forum! Please feel free to post your questions and comments about the PRISM assessment software here.

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Original Message:

Posted by: Alberto D'Amico ( )
Organization:Olivetti Lexikon
Date posted: Thu Aug 17 9:44:15 US/Eastern 2000
Subject: PRISM errors
Hi, my company has just purchased PRISM (1.1) and I have found the following problems: when I save (Ctrl+s) a system, I get an error saying it cannot save the database (note: I have inserted some new manufacturers) then I "save as..." with a changed name and it seems going... but when I exit Prism and try to open the saved system I get this (fatal) error: "Access violation at address 005B20C07 in module "PRISM.EXE". Read of address FFFFFFFF" It is quite a big problem. I am going to try a re-installation soon. Thanks in advance for your help. Alberto


Subject: RE: Prism Errors
Reply Posted by: Tammy T Sehn ( )
Organization: Reliability Analysis Center / IIT Research Institute
Date Posted: Thu Aug 17 10:27:10 US/Eastern 2000
Our apologies for the problems that you are experiencing. We have made several attempts to recreate your problem and have had no success. Please follow through with your plan of action and uninstall PRISM and reinstall PRISM 1.0 and then the 1.1 upgrade. Sincerely, Tammy T Sehn

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