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Forum: Reliability & Maintainability Questions and Answers

Topic: Reliability & Maintainability Questions and Answers

Topic Posted by: Reliability & Maintainability Forum (src_forum@alionscience.com )
Organization: System Reliability Center
Date Posted: Mon Aug 31 12:47:36 US/Eastern 1998

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Original Message:

Posted by:John van Schendel (John.van.Schendel@philips.com )
Organization:Philips medical Systems
Date posted: Wed Feb 7 7:22:14 US/Eastern 2001
Subject: Install PRISM demo
Message:
Today I downloaded PRISM from www.relexsoftware.com During the installation I got an error "Invalid command line arguments. Unable to continue" The install was busy with (or just ended that part) copying/executing c:\TEMP\MDAC_OLP.EXE Clicking the error away it continued to install. At start up of the demo I get the message "Unable to connect to common elements database. Terminating" Software was installed in C:\DATA\PRISM\DEMO System NT version 4 service pack 6 I have an install.log available, but can not attach it in here. John


Reply:

Subject: RE: Install PRISM Demo
Reply Posted by: Tammy T Sehn (rac_software@alionscience.com )
Organization: IITRI - Reliability Analysis Center
Date Posted: Wed Feb 7 10:59:22 US/Eastern 2001
Message:
John, I have retested the DEMO software on a similiar system using the same method that you have used and the software installed and ran without any errors. Could your download have been incomplete in some way? I invite you to download the demo from our siteas an alternative or please contact me and I will send you a copy of the demo on CD-ROM. Tammy


Reply:

Subject: Install PRISM demo
Reply Posted by: John van Schendel
Date Posted: Fri Feb 9 3:21:58 US/Eastern 2001
Message:
I downloaded the demo from your site, but with the same results. I installed it twice into 2 different directories C:\RAC\PRISM and the default from the Install, with the same error as described earlier. Following the install.log file What is wrong? Please send the CD-ROM, so that I can try it at home as well. *** Installation Started 02/09/2001 8:52 *** Title: RAC PRISM Demo Installation Source: C:\data\prism\install.exe ADO: Could not be installed properly RegDB Key: SOFTWARE\Microsoft\Shared Tools\DAO RegDB Val: C:\Program Files\Common Files\Microsoft Shared\DAO RegDB Name: Path RegDB Root: 2 Version: Following file not copied. Shared DLL counter ignored: File Overwrite: C:\WINNT\System32\MSJTER35.DLL Version: Following file not copied. Shared DLL counter ignored: File Overwrite: C:\WINNT\System32\MSJINT35.DLL Installation Aborted! User Rights: Admin


Reply:

Subject: RE: Install PRISM Demo
Reply Posted by: Tammy T Sehn (rac_software@alionscience.com )
Organization: IITRI - RAC
Date Posted: Fri Feb 9 8:23:08 US/Eastern 2001
Message:
From the information you attached to your prior message it looks like some required files could not be entered/updated. Did you per chance have another applicatiion running? I will be contacting you via email to obtain your mailing address for the Demo CD and to ask more questions. Tammy


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