Forum: Reliability & Maintainability Questions and Answers
Topic: Reliability & Maintainability Questions and AnswersTopic Posted by: Reliability & Maintainability Forum (firstname.lastname@example.org )
Organization: System Reliability Center
Date Posted: Mon Aug 31 12:47:36 US/Eastern 1998
Original Message:Posted by: Dabney
Date posted: Mon Mar 12 15:44:04 US/Eastern 2007
Subject: Reliability in a non-manufacturing environment
I am familiar with the concept of reliability and RCFA's when I worked for a manufacturing company. Now, I work in the services industry, and I have been given a project regarding this topic by my director, who has a manufacturing background as well. He would like me to apply basic reliability and an RCFA type methodology to our department. We do similar processes every quarter and year-end with occasional errors. Is anyone aware of any non-manufacturing reliability website or white papers?